At Frontline Services we provide the cloud-based contact center software that gives the ability to fully utilize your current support team. We work closely with you through the set up and implementation, including training. We offer a higher degree of support than our competitors for smaller set-ups at a better price.
inContact is an award-winning and the world's leading provider of cloud-based contact center solutions, offering robust call routing software, IVR and a full line of workforce optimization tools to increase the efficiency of contact center agents. inContact customers benefit from built-in redundancy, plus its advanced Network Operations center (NOC) continually monitors services for potential issues. inContact has formed a Trust Office with the express purpose of helping maintain the trust of our customers. The mission of the Trust Office lies in three primary areas:
The "cloud" is fast becoming the most important technology revolution of our time, and the growth is tremendous. One of the primary reasons companies are increasingly looking to cloud services to meet their business needs are the reduced costs. In addition to cost savings, some other benefits of cloud services include: